Digital Returns Processing

Automatic Undeliverable Mail Handling

Undeliverable letters create extra work and costs. With Pingen's automatic returns processing, undeliverable letters are processed efficiently and digitally.

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Digital Returns ProcessingUndeliverable letters
Easy Returns Management

Manage undeliverable letters digitally, in one place

If a letter cannot be delivered to the specified address, the returned letter is automatically recorded and destroyed unopened. Pingen then receives all important information from the postal service and informs you via email and Webhook about the reason for the return. In addition, detailed overviews and comprehensive statistics are available in the Pingen app for further analysis.

Shipping statistics
Helpful Shipping Statistics
Helpful Shipping Statistics

Evaluate Shipping Quality and Reduce Costs

A high undeliverability rate creates unnecessary costs. Using the statistics on shipping quality and costs, you get an overview of your address quality in Pingen so you can optimize your address data if necessary. For a detailed analysis, the statistics can also be filtered for specific countries or time periods.

Send letters without worrying about return mail

Experience how easy and convenient it is to handle letter-mailing via Pingen – with digital return-mail handling and no minimum quantities or contractual obligations.

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